Customer Story: Midtown Sacramento Law Firm Modernizes IT Infrastructure for Growth
As businesses grow and evolve, so must the systems that support them. When a Midtown Sacramento law firm recently relocated offices, the move presented the perfect opportunity to align their technology environment with modern best practices. Skyline Tech Services was brought in to implement a complete IT upgrade—streamlined, secure, and built for long-term success.
Building a Modern Foundation
A new physical office space offered a chance to start fresh with a clean, organized infrastructure. Skyline Tech Services handled the full deployment of new networking equipment, secure cabling, and business-grade workstations. Every piece was selected and configured with reliability, security, and future scalability in mind.
Rather than patch together legacy equipment, the firm opted for a cohesive, up-to-date system designed to support modern workflows and minimize downtime.
Implementing Proactive IT Management
To support the firm’s day-to-day operations, we implemented a Remote Monitoring and Management (RMM) solution. This allows Skyline Tech Services to keep a constant watch over their systems—monitoring for performance, deploying updates automatically, and resolving many issues before they become disruptions.
Automated patching was also introduced, ensuring that operating systems and applications stay current with the latest security and functionality updates. This reduces manual oversight and improves overall system integrity.
Enhancing Security with Bitdefender GravityZone
As part of the upgrade, the firm was transitioned to Bitdefender GravityZone, a business-grade antivirus and endpoint protection platform. It provides real-time threat detection, centralized management, and automated remediation—essential tools for any business handling sensitive data.
This solution ensures that endpoints are actively protected and that security remains an ongoing, monitored process rather than a one-time setup.
Managing Microsoft 365 for Seamless Collaboration
Skyline Tech Services also assumed responsibility for managing the firm's Microsoft 365 tenant, including user access, licensing, and security configurations. With this oversight, the firm benefits from optimized performance and secure collaboration tools across Exchange, OneDrive, Teams, and SharePoint.
By centralizing management, the firm gains peace of mind and improved efficiency without needing internal IT staff.
Upgrading Communications with UniFi Talk
The new office rollout included a complete update to the firm’s phone system. We deployed UniFi Talk, a flexible VoIP platform that delivers modern calling features such as mobile extensions, auto-attendants, and voicemail-to-email transcription.
This system supports professional communication with easy management and excellent call quality—ideal for attorneys needing consistent, reliable connections in and out of the office.
A Strategic IT Partnership
Skyline Tech Services now provides ongoing support and system monitoring, giving the firm a dependable technology partner as they continue to grow. Rather than treating IT as a series of isolated fixes, our goal is to provide a cohesive, forward-thinking foundation for productivity and security.
This project reflects the value of intentional infrastructure planning. With a modern, managed environment, the firm has positioned itself for smoother operations, better client communication, and stronger data protection.
Whether moving offices or reevaluating outdated systems, businesses benefit from taking a comprehensive, proactive approach to IT. Skyline Tech Services delivers the tools and guidance to make it happen.